shipping

Destination countries

For the time being, we ship to most countries in Europe, the Mediterranean, the United Kingdom (UK), Canada and the United States of America (USA). We are currently striving to add more countries to the list. We are shipping from Belgium with the Bpost shipping courrier.

Shipping options

At checkout, you can choose between two shipping options: Parcel (with tracking number) & Letter (no tracking number). All packages are sent with Bpost.

Shipping rates

Shipping rates will vary according to your country and the shipping option that you choose, and will be calculated at checkout. All packages are sent with Bpost.

Delivery times

All of our jewelry pieces are handmade to order. We ship once every week. Depending on your country, delivery times will vary. Once the shipment is made by us, the package is handled independently by the shipping courrier (Bpost). If you choose the Parcel shipping option, you will receive a tracking number to follow your parcel on its journey to you. If you choose the Letter shipping option, no tracking number will be provided.

Pick-up in Ghent

If you live in or near the city of Ghent (Belgium), you can pick-up the order at our home studio in Ghent for free. At checkout, simply choose the pick-up option. Information regarding the pick-up procedure will then be provided. And I will get to meet you lovely people xx

Import duties and taxes

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. iva mei jewelry is not responsible for these charges if they are applied and are your responsibility as the customer. Moreover, we are not responsible for the lost packages that are sent with the Letter shipping option.